Privacy policy

This policy explains how Haus Collective London Ltd (trading as Haus Collective, company no. 17479628) uses personal information collected through this website.

What we collect

When you use our quote, contact or agent forms we collect the details you enter: your name, phone number, email, postcode, property details and any message. If you contact us on WhatsApp, WhatsApp's own privacy terms also apply.

How we use it

Only to reply to your enquiry, give you a price, arrange and carry out your clean, and keep the records we need for accounting. We don't sell your information or use it for unrelated marketing.

Where it's stored

Form submissions are processed by our website host, Netlify, and received by email. We keep enquiry details for as long as needed to deal with them, and customer records for as long as required for tax and accounting.

Your rights

You can ask to see, correct or delete the information we hold about you by emailing info@hauscollective.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This site doesn't set advertising cookies of its own. Embedded Google Maps may set cookies from Google.

Last updated September 2026.